Our Lettings Packages
Tailored Lettings & Property Management Solutions
As a leading and the best estate agents in Harrow, we understand that every landlord has different priorities. Whether you prefer to manage your property independently or entrust us with every detail, our flexible lettings and management packages are designed around your needs.
From securing suitable tenants to providing comprehensive property management and specialist landlord support, our experienced team is committed to protecting your investment, maximising its rental potential and delivering exceptional service at every stage.
Explore our three carefully designed packages below.
Tenant Finder
From expert rental valuations and professional marketing to accompanied viewings, comprehensive referencing and tenancy documentation, we manage the letting process with care, professionalism and attention to detail.
Our objective is to attract suitable tenants, achieve a competitive market rent and ensure your tenancy gets off to the best possible start.
Key Features:
- Expert rental valuation and pricing advice
- Professional photography and property marketing
- Advertising on Rightmove, Zoopla and other leading platforms
- Social media promotion and access to our tenant database
- Accompanied property viewings and applicant negotiations
- Comprehensive tenant referencing and Right to Rent checks
- Preparation of tenancy agreements and serving of statutory documentation
- Coordination of initial rent and tenancy deposit arrangements
- Assistance with the tenancy handover process
- Organise Inventory check ins
- Register the deposit with DPS
- Rent collection (if required)
Let and Fully Managed
Our Fully Managed service provides a comprehensive solution for landlords who want their properties professionally looked after, their tenants supported and their investment carefully managed.
From securing suitable tenants and collecting rent to coordinating maintenance, carrying out inspections and overseeing ongoing tenancy matters, our experienced property management team takes care of the details on your behalf.
With a dedicated property manager, proactive communication and 24-hour emergency support, you can have confidence that your property is receiving the attention it deserves.
Key Features:
- Everything in the Tenant finder services
- Coordination of initial rent and tenancy deposit arrangements
- Dedicated property manager and point of contact
- Monthly rent collection and landlord statements
- Rent collection, Rent arrears monitoring and follow-up
- Day-to-day tenant communication and tenancy administration
- Coordination of maintenance, repairs and trusted contractors
- 24-hour emergency property support
- Periodic property inspections
- Monitoring and coordination of relevant safety certifications
- Assistance with landlord compliance requirements
- Tenancy deposit administration and dispute assistance
- End-of-tenancy coordination, including check-out and re-letting arrangements
- Ongoing rental market advice and property management support
Whether you live locally, elsewhere in the UK or overseas, our team provides a dependable, professional service designed to make property ownership simpler.
Premier Property Management
Our Premier Property Management service is the highest level of care and support offered by Empire Chase.
Designed especially for overseas landlords, busy professionals and property investors who require a more comprehensive approach, our Premier service goes beyond traditional property management.
Acting as your trusted local representative, we oversee not only the everyday management of your property but also a wider range of administrative, financial and property-related responsibilities.
From coordinating essential payments and assisting with non-resident landlord tax administration to liaising with managing agents, contractors and other relevant parties, we provide a dedicated service tailored to your circumstances.
Key Features:
- Everything in Fully Managed service
- Enhanced landlord support and property advisory services
- Dedicated point of contact for property-related matters
- Assistance with Non-Resident Landlord Scheme administration
- Coordination of service charge and ground rent payments
- Liaison with block managing agents and freeholders
- Assistance with mortgage and refinancing-related administration
- Representation in routine property-related communications
- Coordination with contractors, professional advisers and relevant organisations
- Access to our landlord online portal
- Additional administrative assistance tailored to your property
- Ongoing advice on rental performance and property-related matters
OUR SERVICES FOR LANDLORDS
Below are the standard lettings and management services for individual landlords
| Services | Let Only | Management | Premier |
|---|---|---|---|
| Pro active marketing | ✓ | ✓ | ✓ |
| Full referencing | ✓ | ✓ | ✓ |
| Documents vetting | ✓ | ✓ | ✓ |
| Drawing up contracts | ✓ | ✓ | ✓ |
| Serving Statutory Documents | ✓ | ✓ | ✓ |
| Arrange for gas safety checks | ✓ | ✓ | ✓ |
| Notify utility providers | ✓ | ✓ | ✓ |
| Deposit registration | ✓ | ✓ | ✓ |
| Rent Guarantee (if required) | ✗ | ✓ | ✓ |
| Property inspection | ✗ | ✓ | ✓ |
| 24 hour property maintenance | ✗ | ✓ | ✓ |
| Out of hours call out services | ✗ | ✓ | ✓ |
| Deposit resolution | ✗ | ✓ | ✓ |
| Managing between tenancies | ✗ | ✓ | ✓ |
| Monthly statement of accounts | ✗ | ✓ | ✓ |
| Property advisory | ✗ | ✗ | ✓ |
| Online portal | ✗ | ✗ | ✓ |
| Non Residents landlord tax | ✗ | ✗ | ✓ |
Our Lettings Fees
Choose the level of service that suits your property investment.
Tenant Find Only
For hands-on landlords
6% + VAT
of annual rent
7.2% incl. VAT
- Rental valuation
- Professional marketing
- Tenant referencing
- Tenancy documentation
Fully Managed
Complete peace of mind
10% + VAT
of annual rent
12% incl. VAT
- Everything in Tenant Find
- Monthly rent collection
- Maintenance coordination
- Property inspections
- Dedicated property manager
Premier Management
Our highest level of care
14% + VAT
of annual rent
16.8% incl. VAT
- Everything in Fully Managed
- Enhanced landlord support
- Freeholder liaison
- Additional administration
- Overseas landlord assistance
- Preparing tenancy contractFree
- Referencing feeFree
- Admin feeFree
- Deposit protection with DPSFree
- Gas safety check (provided by third party contractor)£70 – £90 plus VAT
- EPC (provided by third party contractor)£120 – £150 plus VAT
- EICR (provided by third party contractor)£160 plus VAT
- Inventory (provided by third party contractor)From £150 for 1 bedroom property
Rent Guarantee Protection
We understand how important reliable rental income is to landlords. Even with comprehensive tenant referencing, unexpected circumstances can arise that affect a tenant's ability to pay rent.
For additional peace of mind, we can help landlords access Rent Guarantee Insurance provided by HomeLet, one of the UK's established specialist providers of landlord insurance products.
HomeLet's Rent Guarantee Insurance is designed to help protect landlords against unpaid rent, providing valuable financial reassurance should tenants fall into arrears.
Key Benefits:
- Protection against unpaid rent, subject to policy terms and limits
- Financial reassurance when tenants fall into arrears
- Legal expenses protection, where included in the policy
- Support with eligible possession proceedings
- Greater peace of mind for property investors
Contact our lettings team to find out more about Rent Guarantee Insurance, including available cover, eligibility and costs.
Rent Guarantee Insurance is provided by HomeLet, not Empire Chase. All insurance cover, claims and payments are subject to HomeLet's applicable policy terms, eligibility criteria, conditions, exclusions and limits. Empire Chase does not underwrite or guarantee rental payments.
Ready to Get Started?
Contact us today to discuss which package best suits your needs. Our team is on hand to help you maximise your property's potential.