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Client Reviews
Empire Chase place picture
4.9
Based on 531 reviews
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Giacomo Donati profile picture
Giacomo Donati
21:39 03 Dec 25
Vaghul R profile picture
Vaghul R
23:27 02 Dec 25
Good experience as a tenant of an Empire Chase managed apartment. The flat was clean and ready on arrival. I'm really looking forward to the rest of my tenancy with them.
H M profile picture
H M
03:10 09 Nov 25
Professional team. Polite, fast to respond and very flexible.

Naz assisted with emergencies regardless of time of day and would answer almost immediately.
I required a brief extension and all we had was an informal chat and the job was done.
Wouldn't hesitate to use his services again.
Rana Fasih Ul Hassan profile picture
Rana Fasih Ul Hassan
15:41 05 Nov 25
The end to end process from house viewing to price negotiations, and documentation completion was handled very professionally. Naz remained available for any clarifications. I had a valid tenancy agreement without break clause, Naz also found a solution to conclude the sale deal. I am very happy with the services of Empire Chase.
Mala Weerasinghe profile picture
Mala Weerasinghe
19:32 03 Nov 25
I would like to thank Empire Chase estate agents and their staff, specially Naz, for their part in organising a front garden competition in our neighbourhood. It gave an incentive for the house owners to make their front garden more attractive. I would like to express my deepest thanks for your encouragement given to the neighbourhood to maintain pretty gardens. Thank you for all the hard work you put into it and also for your generosity with an award. Your service is second to none.
John Kalia profile picture
John Kalia
16:51 28 Oct 25
I have been renting with Naz - Empire Chase since 2019
I receive rental payments on time and and queries raised by me are dealt with promptly
When the property changes hands they take care of all the paperwork and maintenance issues
Alisha Yadav profile picture
Alisha Yadav
14:42 28 Oct 25
I want to highlight Sudha's excellent work at Empire Chase. She's consistently delivered prompt solutions and shown genuine care in resolving my property concerns. Highly appreciative of her efforts!
Vasu Rajat Kumar profile picture
Vasu Rajat Kumar
14:39 28 Oct 25
Radu Iacoban profile picture
Radu Iacoban
22:27 25 Oct 25
I had a great experience renting through Empire Chase. The team was professional, friendly, and always quick to respond to any questions or maintenance requests. The move-in process was smooth, and the team made everything clear and straightforward from start to finish. Highly recommend to anyone looking for a reliable agency!
Asif Siddiqi profile picture
Asif Siddiqi
14:04 24 Oct 25
Hi
Naz and his team were professional and prompt on our queries and any issues .

10/10. Keep up the good work and would refer to our friends and family.

Thanks
Asif
Dhritiman Mukherjee profile picture
Dhritiman Mukherjee
18:42 16 Oct 25
I have been using Empire Chase's services for over 10 years. They are very proactive and adaptive to my requirements. There were issues with communications and processes initially but these have now improved a lot. I would recommend them highly.
Haidee Tengay profile picture
Haidee Tengay
15:12 05 Oct 25
Very convenient area. From tube,bus stops,groceries,shopping and all.Units also are reasonable in terms of size.
Photo from customer review
Peter Rusty profile picture
Peter Rusty
09:39 03 Oct 25
I’ve been using my property lease and management agent for over a year and couldn’t be happier. They respond quickly to enquiries and are always easy to reach by email, text, or phone. They’ve been a huge help in resolving tenant issues and, importantly, in selecting reliable tenants from the start. Their fees are very reasonable for the quality of service, making them excellent value. Highly recommended!
Response from the owner 08:02 05 Oct 25
Thank you very much for your kind words
Durvesh Plays profile picture
Durvesh Plays
18:09 02 Oct 25
Naz and Jessica were fantastic to work with. professional, kind, and always helpful. They made the whole process smooth and stress-free. Highly recommend!
Response from the owner 21:18 02 Oct 25
Thank you very much for you kind words Durvesh
Vatsal Kidecha profile picture
Vatsal Kidecha
09:57 01 Oct 25
We have had a very good experience with Empire Chase. The staff is always courteous and polite and prompt in resolving any issues raised.
Response from the owner 21:18 02 Oct 25
Thank you very much Vatsal
Matt Conway profile picture
Matt Conway
13:35 28 Sep 25
I was so lucky to give my property to Naz at Empire Chase. He was so Professional, and He only had it for a couple of days before he found my buyer. He was very helpful and kept me updated during the sale.. I would recommend his estate agency very highly to anyone wishing to sell their property.
Response from the owner 21:19 02 Oct 25
Dear Matt. Thank you and it was indeed a pleasure working with you. I’m sure we will meet again thank you. Naz Empire Chase
Laura López Granados profile picture
Laura López Granados
16:17 15 Sep 25
Overall had such a great experience with them, they always replied quickly, gave a lot of information and was best for the tenant. Naz, my agent, was incredible. Very knowledgeable and friendly; even meet me around 11pm since my arrival was delayed
Response from the owner 21:19 02 Oct 25
Thanks for your kind words
Rajeevan profile picture
Rajeevan
22:13 12 Sep 25
I had a fantastic experience living in my apartment through Empire Chase Ltd, and I’d like to give a special mention to Naz for his outstanding support. From day one, he was warm, approachable, and always willing to help, making the entire moving process so much easier and stress-free.

What impressed me most was how available he always was – Naz responded quickly, even outside normal working hours, and was proactive in resolving any issues that came up at home. His dedication truly made a difference and allowed me to settle comfortably into the perfect place.

I’m really grateful for his professionalism and positive attitude, and I would wholeheartedly recommend both Empire Chase Ltd and Naz to anyone looking for a dependable and supportive estate agent.
Mohd Ilyas profile picture
Mohd Ilyas
13:29 05 Sep 25
Thank you Naz for your support throughout the sale of my property. Your professionalism made the entire sales experience stress free.
Gnandeep Chowdary profile picture
Gnandeep Chowdary
20:47 04 Sep 25
Sree Hasini profile picture
Sree Hasini
09:26 04 Sep 25
I've had an excellent experience through Empire Chase in Harrow. The whole process was smooth, professional, and stress-free from start to finish. A huge shoutout to Mr. Naz, who went above and beyond to ensure everything was handled efficiently and with great care. His clear communication, and genuine willingness to help made all the difference.

If you're looking for a trustworthy and reliable estate agency for renting, I highly recommend Empire Chase. Top-tier service and a team that truly cares – thank you again, especially to Mr. Naz!
A K profile picture
A K
16:42 03 Sep 25
Thank you Naz for your dedicated support to sell our property. Your hardwork , regular follow ups and perseverance enabled us to sell our property!!
Response from the owner 06:59 04 Sep 25
Dear AsmaThanks for you kind words and review. Thank you Admin
Veer Shah profile picture
Veer Shah
11:23 30 Aug 25
I had a very disappointing experience with this estate agent. Communication was extremely poor, and they rarely responded to calls or emails on time.
Response from the owner 18:46 30 Aug 25
Dear VeerVery sorry to hear that.We strive to offer an excellent services at all time but i am sorry to hear you experienced poor communication Please can you contact us via email info@empirechase.co.uk or call us on 0208 4227722 about your concern and query, we will sort it out. We can’t seem to find your details on our system. I would appreciate if you can contact us urgently and we will of course discuss and resolve any concern you may have. Thanks Naz Empire Chase
Saad Sheikh profile picture
Saad Sheikh
09:31 29 Jul 25
Really happy with these guys. Naz in particular is amazing, genuinely tries to help you out and find the best for you. Keep up the great work! 10/10
Neha Mukherjee profile picture
Neha Mukherjee
18:18 23 Jul 25
The move-in process was very smooth - the team were flexible and helped arrange a later start date that suited me. The flat was clean and ready on arrival. When I accidentally locked myself out, Naz went above and beyond by coming out on a Sunday to let me back in — incredibly kind and not something you'd expect. Great experience so far, and I'm really looking forward to the rest of my tenancy with them.
Madalina Chirila profile picture
Madalina Chirila
13:43 14 Jul 25
We’re very satisfied with the services, very professional. Naz is very very helpful. Highly recommended!
Faheem Kodi profile picture
Faheem Kodi
13:18 01 Jul 25
We had a great experience with Empire Chase. They were super helpful right from the start and even arranged a viewing for us on a Sunday, which was such a big help with our busy schedules.

Thanks to them, we managed to move into our new apartment really quickly. The whole process felt easy and stress-free, they were always just a call or message away whenever we had questions.

Really appreciate how friendly and professional the team was. Couldn’t have asked for a smoother move. Thanks so much, Empire Chase!
Response from the owner 11:26 06 Jul 25
Dear Faheem,Thank you very much for your kind words Regards. Admin
Rosario Critelli profile picture
Rosario Critelli
10:38 29 Jun 25
5 stars service on every aspect. Naz and the Empire Chase team have been impeccable. Very professional and super helpful every time there is a need.
Response from the owner 13:04 29 Jun 25
Dear Rosario,Thanks you for your kind review We look forward to working with you and of course do our best for you at all times. Best wishes Charlotte Robson
Joanna Thompson profile picture
Joanna Thompson
20:50 05 Mar 25
Naz and his team are very helpful and on the ball. Thank you for your professional service.
Tomcy P.C. profile picture
Tomcy P.C.
13:18 04 Mar 25
My experience with Flat 206 Ramsey House has been nothing short of excellent. The leasing process was smooth and hassle-free, thanks to the friendly and professional staff who were always available to answer my questions. The apartment itself is well-maintained, clean, and offers great amenities. The community is welcoming and I appreciate the dedication of the management team in ensuring a comfortable and enjoyable living environment.
Ryan Keran profile picture
Ryan Keran
22:40 02 Mar 25
Great management
Alex Argyros profile picture
Alex Argyros
10:48 02 Mar 25
Excellent personable approach.
Caterina Zuccarello profile picture
Caterina Zuccarello
19:30 01 Mar 25
We have been renting for almost 5 years with Empire Chase and their service has always been stunning and exceptional.
Ruba Siddique profile picture
Ruba Siddique
15:49 24 Feb 25
Cheraly Sabina profile picture
Cheraly Sabina
12:47 24 Feb 25
I really appreciate the professionalism of Zee Empire Chase throughout our interaction. The team is very responsive and make sure our property meet High standard. They are customer service oriented and are very prompt in addressing my inquiries.
Sherif Muhtaseb profile picture
Sherif Muhtaseb
10:23 24 Feb 25
excellent service, very responsive, ensures all issues are addressed efficiently and promptly. Whenever there's a gap in the tenancy a new high quality tenant is usually found quite quickly. Offers a great, efficient and professional service.
Jaynil prajapati profile picture
Jaynil prajapati
21:58 23 Feb 25
It was a good interaction with Empire Chase and the services provided are top notch. Starting with the viewing and throughout the renting process, each and every step was a smooth experience with the staff. Definitely a recommendation for my friends and family.
rahul kotadiya profile picture
rahul kotadiya
21:29 23 Feb 25
We have got a chance to interact with Naaz and he is quite an amazing person beginning from the viewing to the taking over to the property. Very good after service and super satisfied with the offer.
I’ve been living in a rental apartment managed by Empire Chase for over 3 years, and my experience has been excellent from the start. The rental and check-in process were smooth and hassle-free. The team is always professional and responsive, quickly addressing any concerns that arise. The apartment building is well-maintained, and I appreciate the regular updates and their focus on resident safety. I would definitely recommend Empire Chase. Keep up the great work!
Shailendra Malik profile picture
Shailendra Malik
00:10 18 Feb 25
I had an excellent experience with Empire Chase throughout the entire rental process. From the first point of contact to the final paperwork, their team was professional, friendly, and incredibly responsive. They took the time to understand my needs and found me the perfect property. Communication was seamless, and they were always available to answer any questions or concerns I had. The entire process was smooth and stress-free, and I truly appreciate their dedication to providing exceptional service. I highly recommend them to anyone looking for a reliable and efficient estate agent!
Adham Ammar profile picture
Adham Ammar
00:53 11 Feb 25
I would like to express my sincere gratitude to Empire Chase Company for their exceptional service during my time as a tenant. From the moment I moved in, the team was professional, responsive, and attentive to any concerns I had. They always provided clear communication, and whenever I needed assistance, they were quick to address any issues.

The property was always well-maintained, and any maintenance requests I had were handled efficiently and professionally. It truly felt like a comfortable and secure place to call home. I especially appreciated how Naz went out of his way to ensure everything was in order and that I was happy with my living experience.

Overall, I’ve had a wonderful experience with Empire Chase, and I highly recommend their services to anyone looking for a reliable and professional letting agency. Thank you for making my time in the property so enjoyable
Harish Kumar profile picture
Harish Kumar
07:04 10 Feb 25
I can't express how grateful my family and I are for the exceptional service provided by the Empire Chase Team and to their Property Management Team. From the very beginning, they made the entire process seamless and stress-free.
The Empire Chase Team were instrumental in helping us find the perfect home. They facilitated viewing appointments with ease, answered all our questions promptly, and guided us through the paperwork with expert knowledge. Their professionalism and dedication stood out right from the start.
Once we moved in, the Property Management Team ensured that our transition into the property was smooth. They went above and beyond to handle any maintenance issues swiftly and without any additional cost to us. Their efficiency and commitment to maintaining a high standard of living made our time in the property truly enjoyable. We never encountered any problems while living here, which is a testament to their excellent service.
Unfortunately, due to a work relocation, we have to move out. However, if it weren’t for that, we would have happily continued staying at this wonderful property. We highly recommend the Empire Chase Team to anyone looking for a hassle-free renting experience. Their outstanding support and coordination have made all the difference, and we are deeply grateful for everything they have done for us.
Sai Bharti profile picture
Sai Bharti
22:24 09 Feb 25
Naz and his proactive team have been brilliant at managing my properties. They have effectively dealt with any issues in a professional & timely manner. I cannot recommend Empire Chase Real Estate enough.
Kandiah Srikantharuban profile picture
Kandiah Srikantharuban
20:04 09 Feb 25
Naz was very good and helpful, and other gentleman I couldn't remember his name, he was in the reception, and there was one young mate, They have done all good for my benefit, All make conducted professional manner. 5* has given for them manner,
thanks for that, much appreciated.
Brijesh Mishra profile picture
Brijesh Mishra
19:21 09 Feb 25
I'm living in a property managed by Empire Chase for almost 4 years now. I'm extremely happy with the response I get every time I contact them. They're professional and the turn around time is quick.
Brijesh Mishra profile picture
Brijesh Mishra
19:21 09 Feb 25
I'm living in a property managed by Empire Chase for almost 4 years now. I'm extremely happy with the response I get every time I contact them. They're professional and the turn around time is quick.
Stu Loveday profile picture
Stu Loveday
15:47 09 Feb 25
We have been landlords of a tenanted flat in Wembley since 2014, and we used another local agent for 8 1/2 of those years, but their standards slipped below what we expected.

Other landlords in the building recommended Empire Chase and we've now been with them for over a year. We are very happy with the more personalised service that we feel we receive with Empire Chase. We receive quick replies to our queries and requests. We're currently going thru another tenant changeover with the agent it's all going smoothly and positively, with pro-active marketing and referencing.

We almost feel that Naz has become our personal agent, as his communication is quick and efficient. He is friendly, pleasant, understands our needs and requests. He has a great deal of local knowledge , which we feel is very important in agency work.
Of course, costs are important too, and we feel we've got a fair deal with Empire Chase.

Highly recommended.
Stu Loveday profile picture
Stu Loveday
15:47 09 Feb 25
We have been landlords of a tenanted flat in Wembley since 2014, and we used another local agent for 8 1/2 of those years, but their standards slipped below what we expected.

Other landlords in the building recommended Empire Chase and we've now been with them for over a year. We are very happy with the more personalised service that we feel we receive with Empire Chase. We receive quick replies to our queries and requests. We're currently going thru another tenant changeover with the agent it's all going smoothly and positively, with pro-active marketing and referencing.

We almost feel that Naz has become our personal agent, as his communication is quick and efficient. He is friendly, pleasant, understands our needs and requests. He has a great deal of local knowledge , which we feel is very important in agency work.
Of course, costs are important too, and we feel we've got a fair deal with Empire Chase.

Highly recommended.
aniket mane profile picture
aniket mane
13:08 09 Feb 25
I recently rented through Empire Chase and my experience with them has been excellent. They have been professional and responsive throughout the process.
During my stay, any maintenance requests were handled promptly, and their team was always courteous and efficient. It’s clear that they genuinely care about their tenants and work hard to ensure a hassle-free renting experience.
They got the new carpet in the flat, got new washing machine and fixed many maintenance issues during my stay.
I highly recommend Empire Chase to anyone looking for a reliable and professional property management team. Thank you for making my rental experience so seamless!
The letting agency was very accommodating and helped me resolve several issues. For example, the staff stayed late in the office to hand over the keys and also assisted me in selecting and ordering suitable furniture for the apartment. Overall, I am quite satisfied with their service, although sometimes their responses can be a bit slow.
shiksha patidar profile picture
shiksha patidar
12:33 04 Feb 25
We recently rented a flat through Empire Chase, and the experience was fantastic. The team is professional, responsive, and made the entire process smooth and stress-free. The property was exactly as described, and any queries were handled promptly. Special thanks to Naz for his excellent service. Highly recommend Empire Chase for anyone looking to rent!
Anaswara Tk profile picture
Anaswara Tk
10:14 12 Jan 25
had an excellent experience working with Empire chase .From the very beginning, their team was professional, responsive, and incredibly helpful in guiding me through the rental process. They took the time to understand my preferences and found a flat that was a perfect match for me. Communication was seamless, and they were always available to answer my questions or address any concerns. I truly appreciated their dedication to making the whole process smooth and stress-free. Highly recommend Empire chase for anyone looking for a hassle-free renting experience!"
Ridhi Rawal profile picture
Ridhi Rawal
08:01 03 Dec 24
Empire Chase provided an outstanding experience from start to finish. Their team is professional, efficient, and truly committed to delivering exceptional service. They took the time to understand our needs, offered expert advice, and ensured the entire property process was smooth and stress-free.

One of the standout features of Empire Chase is their 24-hour call service, which demonstrates their dedication to client care. Knowing that help and guidance were always just a phone call away gave us great peace of mind throughout the process.

Their expertise in the market and attention to detail made all the difference, helping us find a property that perfectly matched our requirements.

I highly recommend Empire Chase to anyone looking for reliable, professional, and client-focused property services. They truly go above and beyond to ensure customer satisfaction.
Ridhi Rawal profile picture
Ridhi Rawal
08:01 03 Dec 24
Empire Chase provided an outstanding experience from start to finish. Their team is professional, efficient, and truly committed to delivering exceptional service. They took the time to understand our needs, offered expert advice, and ensured the entire property process was smooth and stress-free.

One of the standout features of Empire Chase is their 24-hour call service, which demonstrates their dedication to client care. Knowing that help and guidance were always just a phone call away gave us great peace of mind throughout the process.

Their expertise in the market and attention to detail made all the difference, helping us find a property that perfectly matched our requirements.

I highly recommend Empire Chase to anyone looking for reliable, professional, and client-focused property services. They truly go above and beyond to ensure customer satisfaction.
Vatsal Kidecha profile picture
Vatsal Kidecha
17:25 30 Nov 24
I have moved into a property as a tenant about eight months ago which is managed by Empire Chase. During this interval, I have spoken to them on multiple occassions from understanding the how-tos about the house to informing them about some issues. Whenever I've called them, they have been very polite in their communications and prompt with their services. I am very happy with their services and would highly recommend them to others.
Abhishek Sorap profile picture
Abhishek Sorap
15:27 30 Nov 24
The agency is very nice and they always resolve issues promptly.
Abhishek Sorap profile picture
Abhishek Sorap
15:27 30 Nov 24
The agency is very nice and they always resolve issues promptly.
Dinesh Mannani profile picture
Dinesh Mannani
22:43 28 Nov 24
Very good communication and any issues pointed to when moving in were resolved.
Dinesh Mannani profile picture
Dinesh Mannani
22:43 28 Nov 24
Very good communication and any issues pointed to when moving in were resolved.
RAJIV RANJAN profile picture
RAJIV RANJAN
13:08 28 Nov 24
Very good service provided by Empire Chase, especially,Naz, from Empire Chase was brilliant.
RAJIV RANJAN profile picture
RAJIV RANJAN
13:08 28 Nov 24
Very good service provided by Empire Chase, especially,Naz, from Empire Chase was brilliant.
Syed Monis Ali Jafri profile picture
Syed Monis Ali Jafri
10:00 28 Nov 24
Me and my family had an excellent experience with Empire Chase as a tenant. The team has been professional, responsive, and always willing to assist with any queries or issues. From the beginning of the process, they made everything seamless and stress-free. Their communication is top-notch, and they genuinely care about their tenants. I highly recommend Empire Chase for their outstanding service and dedication.
Prashant Thakur profile picture
Prashant Thakur
22:34 27 Nov 24
I’ve been living in Flat 312 at the Metro Apartments, and I can confidently say it’s an excellent place to reside. The flat itself is well-designed, spacious, and thoughtfully laid out, making it both comfortable and functional. The natural light that fills the rooms creates a warm and inviting atmosphere, while the modern appliances and fixtures add a touch of luxury.

The location is unbeatable—everything I need is within walking distance, including shopping, dining, and public transport. Despite being in a central area, the flat remains quiet and peaceful, providing a perfect balance between convenience and tranquility.

Additionally, the management and maintenance teams are responsive and professional, always addressing any concerns promptly.
Overall, Flat 312 at Metro Apartments has exceeded my expectations, and I would highly recommend it to anyone looking for a comfortable, modern, and well-located place to live.
Nurdan Demir profile picture
Nurdan Demir
20:53 25 Nov 24
I have been living in the flat I rented through Empire Chase for the past 10 years, and I couldn’t be happier with the service they’ve provided throughout this time. They’ve always been responsive, professional, and genuinely caring whenever I’ve needed assistance. It’s rare to find an estate agent that consistently delivers such excellent support over a long period. I’m truly grateful for their dedication and highly recommend them to anyone looking for a reliable and trustworthy agency!
Renato Freitas profile picture
Renato Freitas
20:58 20 Nov 24
Just wanted to say that Empire chase is always so accessible and quick to respond. As a tenant is very reassuring to know that they are always contactable and prompt to resolve any issue quickly without unnecessary stress or delay. Keep up the fantastic work.
Response from the owner 14:10 24 Apr 22
Thanks
Rahul Patil profile picture
Rahul Patil
10:00 20 Nov 24
Excellent services and support during our tenancy.
H T profile picture
H T
22:03 18 Nov 24
Great communication and support from Naz throughout the whole process of moving into a lovely new flat. Naz has been great in assisting with getting the flat ready to turn into a cozy new home for me and my family, and even after moving in he is always available for anything we need!
Macro Bio profile picture
Macro Bio
18:20 16 Nov 24
I have been using Empire Chase to manage a multi-unit block for over 12 months and they have done an excellent job in all aspects of the management.
sarju vakil profile picture
sarju vakil
02:55 16 Nov 24
Empire Chase, with Naz Nazir at the helm and Justyna by his side, is an exemplary letting agency. Their professionalism, integrity, and client-focused approach make them stand out in the industry. I wholeheartedly recommend Empire Chase, to anyone seeking a reliable, top-tier letting agent. Thank you, Empire Chase for making this a fantastic experience!
Shivani Jain profile picture
Shivani Jain
21:42 14 Nov 24
We have been renting with them for more than a year now and they have been the best. We are new to UK and have never rented in our entire life. They have made us comfortable at every step of the way. The requirements in apartments and everything we need is heard and whatever best can be done to resolve is done. We are super happy and satisfied with their services.
Rubina Ali profile picture
Rubina Ali
12:39 11 Nov 24
The Empire chase team represented to us by Naz N has been extremely helpful and outstanding with their services. Would have loved to continue with them for a longer period however unfortunately we had to move due to work requirements.
Tiffy LIU profile picture
Tiffy LIU
19:52 07 Nov 24
I've had a fantastic experience with Empire Chase. They are highly professional, responsive, and make communication easy. Any issues I've had were quickly resolved. I highly recommend them for anyone looking for reliable, top-notch rental services!
The treatment received at all times was very professional, correct and polite.

All my requests were dealt with quickly, effectively and efficiently.
rahul desai profile picture
rahul desai
12:11 02 Nov 24
Renting process was smooth and hassle free. They guided and supported use well
Jeremy Batiquin profile picture
Jeremy Batiquin
16:23 24 Oct 24
I wanted to take a moment to express my gratitude for the outstanding service you have provided during the six years that I have been a tenant in one of the flats under your care. From the start, your professionalism and dedication to maintaining the property and resolving any issues promptly have made my experience as a tenant truly exceptional.

Throughout the years, any concerns or repairs I raised were addressed quickly and efficiently, ensuring that the flat remained a comfortable and well-maintained home. Your team’s responsiveness and proactive approach to property management gave me peace of mind and made renting from your agency a seamless experience.

Thank you once again for all your support. I highly recommend your agency to anyone seeking a reliable and tenant-focused rental service. It has been a pleasure being a tenant in one of your properties.
nandini gupta profile picture
nandini gupta
18:21 22 Oct 24
Great work done by Naz! Really happy with the place and I have even renewed my contract. Really happy with the service
Alisha Saj profile picture
Alisha Saj
09:08 22 Oct 24
Very prompt in resolving issues, if any at the rental property we are at. They’re approachable and reliable ! Would definitely recommend them .
Divyang Singhvi profile picture
Divyang Singhvi
10:15 21 Oct 24
It's been a seamless experience with Empire Chase right from looking for a property to getting the keys.

Special mention to Naz who has helped me throughout.
محمد elsheikh profile picture
محمد elsheikh
07:55 15 Oct 24
I recently had an outstanding experience with Empire Chase, and I can't recommend them highly enough. From start to finish, the entire process was incredibly smooth. A special shout-out to Naz, who went above and beyond to assist us at every step. Their professionalism and support made all the difference. If you're looking for a reliable partner, look no further than Empire Chase
Marwa
Rupal Patel profile picture
Rupal Patel
11:16 07 Oct 24
Empire chase were fantastic from start to finish. They respond to emails promptly and all of them go the extra mile. They managed to get the perfect tennants with my target rental target within a short time frame. I would recommend them to everyone I know.
曹宇航 profile picture
曹宇航
09:32 04 Sep 24
I had a fantastic experience with this real estate agent. They were extremely professional, knowledgeable, and went above and beyond to help me find the perfect home. Their attention to detail and personalized service made the entire process smooth and stress-free. I highly recommend their services to anyone looking to buy or sell a property. Thank you for your outstanding work!
Bei Wu profile picture
Bei Wu
18:57 02 Aug 24
prashant tyagi profile picture
prashant tyagi
11:39 27 Jul 24
Vishal profile picture
Vishal
20:17 16 Jul 24
Honestly, as a tenant in London I have had such horrible experiences with the big name estate agents that I had come to the resigned acceptance that all estate agents were of a similar ilk. However, I cannot stress enough how different of an experience Empire Chase provides. In letting our property Empire Chase has provided a bespoke service with a degree of contact and follow-through that I had believed to be impossible to see. Their service has been impeccable and their rates very competitive - suffice it to say that I am truly glad we were recommended their services.
Harjas Sachdev profile picture
Harjas Sachdev
17:29 13 Jul 24
We have had an amazing experience with empire chase. Naz especially has been extremely helpful. The entire process from start to finish was so smooth and we have been helped very promptly whenever we needed anything. Absolutely a 5 star experience!
kaveri gaikwad profile picture
kaveri gaikwad
16:34 08 Jul 24
Chuck Hau profile picture
Chuck Hau
10:01 29 Jun 24
Professional and personal experience.

Partner and I rented through Empire Chase, and from start to finish they have been professional, friendly and transparent.
They're a small team, and with pretty much all agencies busy, despite that, they provide excellent communication and handle queries and maintenance in a timely manner.
I've had direct interactions with Naz and his team, and it's clear they take pride in their work and it shows in their stellar service.
Without a doubt recommend them, and would love to rent through them again. Thanks again Empire Chase.
Elly Almeida profile picture
Elly Almeida
09:03 22 May 24
Quick service and trustworthy ,I had a very good experience with empire chase during my letting process. Mr Naz was very helpful,when it came to reverting back and with the entire process ,he made things work out well and with understanding ,it was a good choice to make with this agency ,also the staff working there! I really appreciate the help and concern ,my advice to all of you who have a short time to move places empire chase is really best reliable agency for that.
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ankita acharya
22:58 21 Mar 24
We had a great experience with Empire Chase throughout the tenancy. Very polite, professional, and supportive of the tenants.

Easy to reach and prompt communication with Naz. Never had such a great experience with any other agency. Highly recommended!!!
Preetam Mahapatra profile picture
Preetam Mahapatra
14:00 22 Feb 24
We had a great experience with Empire chase service. The team was very professional and responsive to all my need. They helped me find a suitable property based on my requirements.The process was very smooth and stress-free. I would highly recommend this agency.
sairose pabani profile picture
sairose pabani
18:46 21 Feb 24
Very efficient, friendly and professional service. Nothing is too difficult to sort out. A service that you know is quality and runs smoothly.

We’ve been with Empire Chase from the beginning, over 9 years, we’ve had no reason to change. I can’t think of a better accolade for Empire Chase.

Naz and the team know their market well and serve their customers with due diligence, respect and courtesy.
Tony Wang profile picture
Tony Wang
18:00 21 Feb 24
I was selling a house in Kenton, and my previous Estate agent was unable to sell it at my target price in 6 months, I was very disappointed. Luckily, Naz contacted me and said he could help me sell the property, I was not sure if he could because I had lost confidence at that moment. After I signed the contract with him, Naz had done a lot of work on the house, and he managed to find a few buyers on the first viewing day. It was amazing! Afterward, he helped me choose one of them and completed the deal, he was working very hard and paying attention at each stage. I appreciated his professional work and effects. His fee is very reasonable and competitive. I recommend him to all of you!
Vanita Patel profile picture
Vanita Patel
16:15 21 Feb 24
Keyur Vadodaria profile picture
Keyur Vadodaria
13:31 21 Feb 24
We have been renting out our property through Empire Chase. Naz and his team at Empire Chase are highly professional, efficient and trustworthy. I would definitely recommend them.
Cheng-Yu Yang profile picture
Cheng-Yu Yang
22:41 01 Feb 24
Empire Chase is a wonderful agency. It’s been our absolute pleasure to have had the opportunity to choose their property to rent. I’ve recommended Empire Chase in Harrow to everyone around me who lives in London. I always take pride in showing my friends my flat, proudly ‘showing off’ how wonderful it is.
Hauwa M profile picture
Hauwa M
13:49 31 Jan 24
Naz and his team at Empire Chase have consistently delivered an outstanding property management service as can be seen in the reviews and awards received, and I am thoroughly impressed with their professionalism and expertise.
From the beginning, they have gone the extra mile in providing the highest standards of service and customer satisfaction. Though I live abroad, communication has been seamless and they have instilled a sense of trust and confidence that my property is in the best hands!
I am genuinely appreciative of Empire Chase's excellent work and wholeheartedly recommend their services to anyone in need of top-notch lettings/ property management in London.
Diletta profile picture
Diletta
15:28 15 Jan 24
I have had a great experience with Empire Chase - one of the few in London, I might add. The renting process was easy throughout, costs have always been clear and they're always available for queries and issues. Everyone I've spoken with has been kind and keen to help - I have been in touch with Naz mainly and I'm happy with his service. I would definitely recommend this agency.
Abinash Sahoo profile picture
Abinash Sahoo
23:05 14 Jan 24
Empire chase helped me in getting flat on rent when I was looking for immediate possession flat and their service during my entire stay was impeccable. Naz and Zee were always there and helped whenever I asked for anything/issues related to Flat and resolved those issues in no time. A go to place for all your housing search...
Shekhar Vinayak profile picture
Shekhar Vinayak
20:22 14 Jan 24
Overall strictly fine experience. Not excellent but not bad also.The best part is they refunded the complete deposit without any fuss. They might take some time to look into your issues but point is - if they think it is genuine, they will definitely look into it. If you remain professional in your dealings , they will also be.

Overall Empire Chase is Not a bad Letting Agent and sometimes quite considerate also to your requests.
Ruba Siddique profile picture
Ruba Siddique
23:08 26 Oct 23
I’ve had a pleasant experience renting out a property with empire chase so far. They’ve been quick, communicative and accommodating.
Shazia Ali profile picture
Shazia Ali
12:46 26 Oct 23
Good service, quick to answer queries and very helpful. They do a good job of managing both landlords and tenants. Naz has been excellent and a great help in managing my flat. Thank you!
Abhishek Nayak profile picture
Abhishek Nayak
12:46 03 Oct 23
Having shifted to London at a time when the rental market is in high demand. Naz and Zee both assisted me with securing the property with ease. They assisted me with completing background checks and closing the agreements quickly. They provided me with all the assistance so that I can immediately apply for a place for my daughter in school. Naz and Zee assisted with resolving all the issues before we moved in and are also prompt in responding and resolving any issues. I would highly recommend Empire Chase.
Thanks Again Naz and Zee
Sachin Chokshi profile picture
Sachin Chokshi
12:38 20 Sep 23
Great experience working with them. Both Naz and Zee are great and are super helpful and professional. they did everything possible within their hands to get our completion done on the day we wanted. Thanks to them and highly recommended for any property sale, purchase or letting needs.
Dee Zee profile picture
Dee Zee
12:29 19 Sep 23
After the first potential buyers pulled out, Empire Chase were extremely proactive in finding new buyers quickly and effectively.
yatian Qian profile picture
yatian Qian
16:09 12 Sep 23
Immense gratitude to Anojan, Naz, and the Empire Chase team for their outstanding help with my rental. Easily the best agency I've encountered in London; their friendly and prompt service made my experience seamless.
Priyan Patel profile picture
Priyan Patel
19:35 29 Aug 23
We purchased our new home from Naz and his team at Empire Chase.
They really made the process so easy and stress free.
I can not recommend them enough. We received frequent updates and a high level of communication.
Questions we had regarding the property were quickly presented to the vendor and we had our answers quicker than expected. I am extremely happy with the overall service I received as a buyer from Empire Chase.
Hannah Dennis profile picture
Hannah Dennis
17:07 29 Aug 23
Throughout the entire rental process and tenancy, Empire Chase were very professional. Very attentive to any issues and communicated efficiently with me throughout. Made the move-in and move-out process extremely easy and were always willing to help out with any questions or issues I had. Loved free apartment I was in. Would definitely rent from them again. Highly recommend!
Raziman T.V. profile picture
Raziman T.V.
09:29 14 Jun 23
Just left a property managed by Empire Chase after staying for 18 months. Have been my best letting agent so far. The best things I liked about them:
* Well-maintained property at very reasonable prices
* Low rent raise on contract extension compared to others I have known living in similar areas at similar times
* Immediately contactable for minor and major issues
* Has a capable on-call handyman who promptly fixes issues
* Was very nice and professional about us having to terminate the tenancy early
* No-hassle, quick return of deposit
* Courteous interactions throughout

Have been disappointed with other landlords and letting agents on these fronts in multiple countries before.

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