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We offer a "White Gloves" concierge services in real estate with exceptional customer services at the centre of our business
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Awards and reviews
Multiple Award-winning services with over 1000 ⭐️⭐️⭐️⭐️⭐️ reviews.

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Client Reviews

Empire Chase
4.9
Based on 370 reviews
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Preetam MahapatraPreetam Mahapatra
14:00 22 Feb 24
We had a great experience with Empire chase service. The team was very professional and responsive to all my need. They helped me find a suitable property based on my requirements.The process was very smooth and stress-free. I would highly recommend this agency.
sairose pabanisairose pabani
18:46 21 Feb 24
Very efficient, friendly and professional service. Nothing is too difficult to sort out. A service that you know is quality and runs smoothly.We’ve been with Empire Chase from the beginning, over 9 years, we’ve had no reason to change. I can’t think of a better accolade for Empire Chase.Naz and the team know their market well and serve their customers with due diligence, respect and courtesy.
Tony WangTony Wang
18:00 21 Feb 24
I was selling a house in Kenton, and my previous Estate agent was unable to sell it at my target price in 6 months, I was very disappointed. Luckily, Naz contacted me and said he could help me sell the property, I was not sure if he could because I had lost confidence at that moment. After I signed the contract with him, Naz had done a lot of work on the house, and he managed to find a few buyers on the first viewing day. It was amazing! Afterward, he helped me choose one of them and completed the deal, he was working very hard and paying attention at each stage. I appreciated his professional work and effects. His fee is very reasonable and competitive. I recommend him to all of you!
Vanita PatelVanita Patel
16:15 21 Feb 24
Keyur VadodariaKeyur Vadodaria
13:31 21 Feb 24
We have been renting out our property through Empire Chase. Naz and his team at Empire Chase are highly professional, efficient and trustworthy. I would definitely recommend them.
Cheng-Yu YangCheng-Yu Yang
22:41 01 Feb 24
Empire Chase is a wonderful agency. It’s been our absolute pleasure to have had the opportunity to choose their property to rent. I’ve recommended Empire Chase in Harrow to everyone around me who lives in London. I always take pride in showing my friends my flat, proudly ‘showing off’ how wonderful it is.
Hauwa MHauwa M
13:49 31 Jan 24
Naz and his team at Empire Chase have consistently delivered an outstanding property management service as can be seen in the reviews and awards received, and I am thoroughly impressed with their professionalism and expertise.From the beginning, they have gone the extra mile in providing the highest standards of service and customer satisfaction. Though I live abroad, communication has been seamless and they have instilled a sense of trust and confidence that my property is in the best hands!I am genuinely appreciative of Empire Chase's excellent work and wholeheartedly recommend their services to anyone in need of top-notch lettings/ property management in London.
DilettaDiletta
15:28 15 Jan 24
I have had a great experience with Empire Chase - one of the few in London, I might add. The renting process was easy throughout, costs have always been clear and they're always available for queries and issues. Everyone I've spoken with has been kind and keen to help - I have been in touch with Naz mainly and I'm happy with his service. I would definitely recommend this agency.
Abinash SahooAbinash Sahoo
23:05 14 Jan 24
Empire chase helped me in getting flat on rent when I was looking for immediate possession flat and their service during my entire stay was impeccable. Naz and Zee were always there and helped whenever I asked for anything/issues related to Flat and resolved those issues in no time. A go to place for all your housing search...
Shekhar VinayakShekhar Vinayak
20:22 14 Jan 24
Overall strictly fine experience. Not excellent but not bad also.The best part is they refunded the complete deposit without any fuss. They might take some time to look into your issues but point is - if they think it is genuine, they will definitely look into it. If you remain professional in your dealings , they will also be.Overall Empire Chase is Not a bad Letting Agent and sometimes quite considerate also to your requests.
Ruba SiddiqueRuba Siddique
23:08 26 Oct 23
I’ve had a pleasant experience renting out a property with empire chase so far. They’ve been quick, communicative and accommodating.
Shazia AliShazia Ali
12:46 26 Oct 23
Good service, quick to answer queries and very helpful. They do a good job of managing both landlords and tenants. Naz has been excellent and a great help in managing my flat. Thank you!
Abhishek NayakAbhishek Nayak
12:46 03 Oct 23
Having shifted to London at a time when the rental market is in high demand. Naz and Zee both assisted me with securing the property with ease. They assisted me with completing background checks and closing the agreements quickly. They provided me with all the assistance so that I can immediately apply for a place for my daughter in school. Naz and Zee assisted with resolving all the issues before we moved in and are also prompt in responding and resolving any issues. I would highly recommend Empire Chase.Thanks Again Naz and Zee
Sachin ChokshiSachin Chokshi
12:38 20 Sep 23
Great experience working with them. Both Naz and Zee are great and are super helpful and professional. they did everything possible within their hands to get our completion done on the day we wanted. Thanks to them and highly recommended for any property sale, purchase or letting needs.
Dee ZeeDee Zee
12:29 19 Sep 23
After the first potential buyers pulled out, Empire Chase were extremely proactive in finding new buyers quickly and effectively.
yatian Qianyatian Qian
16:09 12 Sep 23
Immense gratitude to Anojan, Naz, and the Empire Chase team for their outstanding help with my rental. Easily the best agency I've encountered in London; their friendly and prompt service made my experience seamless.
Priyan PatelPriyan Patel
19:35 29 Aug 23
We purchased our new home from Naz and his team at Empire Chase.They really made the process so easy and stress free.I can not recommend them enough. We received frequent updates and a high level of communication.Questions we had regarding the property were quickly presented to the vendor and we had our answers quicker than expected. I am extremely happy with the overall service I received as a buyer from Empire Chase.
Hannah DennisHannah Dennis
17:07 29 Aug 23
Throughout the entire rental process and tenancy, Empire Chase were very professional. Very attentive to any issues and communicated efficiently with me throughout. Made the move-in and move-out process extremely easy and were always willing to help out with any questions or issues I had. Loved free apartment I was in. Would definitely rent from them again. Highly recommend!
Raziman T.V.Raziman T.V.
09:29 14 Jun 23
Just left a property managed by Empire Chase after staying for 18 months. Have been my best letting agent so far. The best things I liked about them:* Well-maintained property at very reasonable prices* Low rent raise on contract extension compared to others I have known living in similar areas at similar times* Immediately contactable for minor and major issues* Has a capable on-call handyman who promptly fixes issues* Was very nice and professional about us having to terminate the tenancy early* No-hassle, quick return of deposit* Courteous interactions throughoutHave been disappointed with other landlords and letting agents on these fronts in multiple countries before.
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Latest Awards

Over the years our exceptional customer service has earned us multiple awards from a range of top industry experts.

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